Company's Digitalization Readiness

1. Our company regularly measures and analyzes the effectiveness of marketing automation

2. We use marketing automation to personalize customer interactions

3. Our marketing automation integrates with our CRM system

4. We have automated our lead generation and nurturing processes

5. Our company uses marketing automation tools

6. Our company uses digital tools to track and manage non-conformances

7. We regularly audit and review our digital QMS

8. Our digital QMS integrates with other business systems (e.g., ERP, CRM)

9. We use digital tools to monitor and improve product/service quality

10. Our company has a digital Quality Management System (QMS) in place

11. Our company uses social media effectively as part of our digital marketing strategy

12. We regularly measure the effectiveness of our digital marketing campaigns

13. Our digital marketing campaigns are targeted and personalized

14. We use data analytics to inform our digital marketing efforts

15. Our company has a digital marketing strategy

16. We measure and monitor the impact of AI on our business performance

17. Our company uses AI to enhance decision-making processes

18. We have the necessary infrastructure to support AI applications

19. Our workforce is trained to understand and use AI technologies

20. Our company has a clear strategy for implementing AI technologies